Target Employee Goes Viral For His Extreme Patience And Kindness!

Kindness at target

Image: ToSaveALife

We can only imagine what would go through a cashier’s mind as he sees a customer paying with only change. That’s what happened at a Target in Glendale. After ringing up all of the older woman’s items, she pulled out coins to pay for each item.

Ishmael Gilbert became a viral sensation while working as a cashier at his local Target for being kind to an elderly woman. Gilbert taught us all a lesson in patience and kindness that day.

Sarah Bigler caught the act of kindness in a photo. She is a busy working mom who was standing in line behind the elderly woman. She admits that at first she was irritated by the tedious transaction, but seeing Gilbert’s patience with the older woman made her realize the beauty that she was witnessing and not the inconvenience.

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Yesterday Matt was sick. I picked up Archie from the sitter and Eloise from school and decided to run to Target for a few things. I had hoped to be in and out quickly.

I found a line with just one person ahead of me and began organizing my items on the conveyor. After placing my items, I look up to see that the person ahead of me was an elderly woman. She was paying for her items with change and wanted to purchase each separately. Part of me, the part that had a long day at work, the part of me who had a 1 1/2 year old having a melt down in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me.

BUT then I watched the young employee with this woman. I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying “yes, mam” to her. When she asked if she had enough to buy a reusable bag, he told her she did and went two lines over to get one for her and then repackaged her items. Never once did this employee huff, gruff or roll his eyes. He was nothing but patient and kind.

Kindness at target

Image: Sarah Owen Bigler

As I was watching him, I saw that Eloise was too. She was standing next to the woman, watching the employee count the change. I realized I hadn’t been inconvenienced at all. That my daughter was instead witnessing kindness and patience and being taught this valuable lesson by a complete stranger; furthermore, I realized that I too needed a refresher on this lesson.

When the woman was finished, the employee began ringing up my items and thanked me for my patience. I then thanked him for teaching us patience and kindness by his treatment of that elderly woman. And although my timeline for target was askew, when he was finished I pushed my cart through the store trying to find the manager. I wanted her to know of the employee’s, kindness and patience, and how much it meant to me. After tracking her down and sharing the story with her, we left Target with a cart full of consumable items, but what is more a heart full of gratitude for such an invaluable lesson.

If you are ever in the Glendale Target, give Ishmael a smile and a nod. The world could use more people like him.”

“I just treated her, really, like she was my grandma, to be honest,” Gilbert says. “She’s not the fastest, [but] I’m not going to huff and puff and make her feel even more frustrated. I just helped her out and actually seen a smile on her face. So, that was the best part about it.” – Gilbert told SuperSoulTV.

Article: Sarah Owen Bigler